CRM Business Analyst

Thương Mại - Quản Lý Quan Hệ Khách Hàng & Sản Phẩm

23/02/2021

KEY RESPONSIBILITIES

  • Monitor and trouble-shoot campaign system incidents
  • Write business requirements and perform & coordinate UAT of system deployments
  • Propose & Implement campaign strategies requested by CRM management, using SAS Campaign management tool, critical thinking, data analysis, and communication skills
  • Other tasks requested by CRM Management

JOB REQUIREMENTS

Must-haves:
  • Honest, open-minded, committed
  • Intermediate SQL and good understanding of relational databases
  • Intermediate English level: 6.0 IELTS, 80 Toefl iBT or 750 TOEIC, or proven during interview
  • At least 1 years of full-time experience in IT BA or similar roles, preferably in financial & banking sectors
  • Critical & analytical thinking

Nice-to-haves:

  • Preferred majors: Computer Science, CIS, BIS, IT
  • International experience (work or study)
  • Programming languages: SAS, VBA, Python, Java
  • Experience with API development
  • Exposure to campaign management tools, CRM functions, sales processes
  • Life-long learner

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal 
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World

Thương Mại

Chuyên Viên Cấp Cao, Chuyên Viên